An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed, so by offering your employees feedback on their positive and negative attributes, you are guiding them on their pathway to success. A poorly designed annual review can have the reverse effect.
Develop the Process
A well-developed annual review process can help strengthen your employees and your company. Reviews help employees see their strengths and weaknesses, and can be a great way to recognize them for their great work and let them know what needs to be improved.
Set Benchmarks Early
It is important when you are preforming annul reviews, that the employees know what is expected of them. Setting a benchmark is how you can show your employees what you and your company expect of them. So, what is a benchmark? A benchmark is a baseline standard that you or your company sets for your employees. A benchmark could mean that your employee has to have a certain quality of work, rate at which a function is processed, a number of units completed, or any combination of these. Employees should be aware of the benchmarks that are set, as soon as possible. A great way to notify new employees of benchmarks is to include them in the orientation or initial training. Keep in mind though, that there is a lot of information given to employees during orientation / initial training, so it’s advisable to periodically remind your employees of the standards they are expected to meet.
Agreement with Set Benchmarks
Now that you understand what a benchmark is, you can determine appropriate benchmarks to set. It is important when setting your benchmarks that you, your company, and employees feel like they are reasonable benchmarks. Your company wants to have optimal productivity, so the benchmark needs to be high enough to facilitate the minimum standards of the company’s expected productivity. Employees need to feel like it’s not impossible to meet the standard; setting the benchmark too high can make employees feel insecure, underappreciated, and cause job dissatisfaction. So how can you make sure everyone is in agreement with the benchmarks? There are several ways to do this, however the most successful way is to create a committee. Forming a committee of employee representatives and upper management can help you make sure that everyone is onboard with the benchmarks. Keep in mind when you are setting these benchmarks that they are meant to be a baseline standard, and the goal is for employees to meet and surpass the benchmark.
Hold an Effective Meeting
Meetings are imperative to any supervisor and employee relationship. Meetings are the venue to notify employees of new benchmarks, policies, procedures, and to show recognition. While meetings are standard in almost every company, a lot of supervisors have problems holding an effective meeting.
Interested in mastering this topic? This post is part of October’s focus on Conducting Annual Employee Reviews, which is also a featured course in our Mini-MBA program online, brought to you from Harvard Square. Elevate your skills—enroll now!