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Negotiation Skills Course

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this course you will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills online course will give you a sense of understanding your opponent and have the confidence to not settle for less than you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

 

Video teaching note on Negotiation Skills by Leaders Excellence:

 

What are the Course Objectives for Negotiation Skills?

Consistent research has shown that learners grasp concepts more easily and rapidly when they associate clear goals with their learning. With that in mind, let’s review our goals for this course.

By the end of this course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

 

How Does the Negotiation Skills Course Work?

This online course includes our course modules, allowing you to take it when you’re ready and at your own pace. The completion time is 2-3 hours of study. You can log in to the learning management system from anywhere, making learning self-directed and available 24/7 using any computer or smartphone.

If you want to learn more about our course modules and explore a complete course, follow this link.

 

Do I Need to Speak English Fluently in Order to Complete the Negotiation Skills Course?

English doesn’t have to be your first language in order to participate in this course. However, you must understand English in order to complete the coursework. Depending on your English level, some participants might use more than the designated time to complete the course.

 

Will I Receive a Certificate?

When you have successfully completed this course, you will be awarded a certificate of completion. This official proof-of-completion document is issued by Leaders Excellence at Harvard Square, organized in 2014 under the laws of the Commonwealth of Massachusetts.

Based on best practices and standards in online education, all our courses meet the high standards of U.S. education. As a member of the Harvard Square Business Association, we actively participate in the Harvard community at Harvard Square and hold membership in the Harvard Faculty Club. We are also a member of AACSB International, which places us in the same elite group with the best educational institutions and business schools in the world.

The Leaders Excellence Certificate Courses℠ are an approved and registered service mark by the Commonwealth of Massachusetts, classified under education class 41.

 

 

What Self-Reflective Questions to Ask Yourself on Negotiation Skills?

What do you think are the characteristics of a successful negotiator?

I believe that my negotiation skills are effective in the following areas?

These skills are measurable in the following ways?

 

What is the Key to Negotiation Skills?

Key skills include:

  • Effective speaking 
  • Effective listening 
  • A sense of humor
  • A positive attitude
  • Respect
  • Self-confidence
  • Emotional intelligence
  • Persistence
  • Patience
  • Creativity

Without the above factors, negotiations will be difficult if not impossible. The necessity for negotiation arises because neither party will be able to get everything they want. Knowing that there must be concessions, each party in the negotiation is required to adopt an attitude of understanding that they must get the best deal possible in a way which is acceptable to the other party. The importance of effective speaking and listening is clear; it is necessary to establish what you are looking for and what you are prepared to accept, while understanding what the other parties will be happy with.

A sense of humor and a positive attitude are essential because they allow for a sense of give and take. Negotiations can become fraught, and having the ability to see the other side’s point of view while being sanguine with regard to what you can achieve will be essential. Of course you will want as much as you can get – but the other side needs to achieve what they can, too. Seriously uneven negotiations will simply lead to further problems along the line. An atmosphere of respect is essential. If you do not make concessions while demanding them from your counterpart, it makes for a negotiation that will end in dissatisfaction.

However important a sense of understanding for your “opponent” may be, it is also necessary to have the confidence to not settle for less than you feel is fair. Good negotiators understand the importance of balance. Yes, you will have to make concessions, but the point of making concessions is to secure what you can get – so you need to pay attention to your bottom line and ensure you are not beaten down to a minimum. Knowing what is realistic, and ensuring that you can get the best deal, relies on being ready to insist upon something that the other side may not be willing to give initially. Emotional intelligence, persistence, patience, and creativity can all play a part here.

 

How Do I Register for the Negotiation Skills Course?

To register for the course, please click “ENROLL & PAY.” The course costs $79 and is available for enrollment at any time with rolling admission. Upon registration and payment, you will have 5 days of access to the online platform. The course takes approximately 2-3 hours to complete.

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