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Interpersonal Skills Course

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

 

 

Video teaching note on Interpersonal Skills by Leaders Excellence:

 

 

What are the Course Objectives for Interpersonal Skills?

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for this course.

By the end of this course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips in making an impact through powerful first impressions, situation assessment, and being zealous without being offensive.

 

How Does the Interpersonal Skills Course Work?

This online course includes our course modules, allowing you to take it when you’re ready and at your own pace. The completion time is 2-3 hours of study. You can log in to the learning management system from anywhere, making learning self-directed and available 24/7 using any computer or smartphone.

If you want to learn more about our course modules and explore a complete course, follow this link.

 

Do I Need to Speak English Fluently in Order to Complete the Interpersonal Skills Course?

English doesn’t have to be your first language in order to participate in this course. However, you must understand English in order to complete the coursework. Depending on your English level, some participants might use more than the designated time to complete the course.

 

Will I Receive a Certificate?

When you have successfully completed this course, you will be awarded a certificate of completion. This official proof-of-completion document is issued by Leaders Excellence at Harvard Square, organized in 2014 under the laws of the Commonwealth of Massachusetts.

Based on best practices and standards in online education, all our courses meet the high standards of U.S. education. As a member of the Harvard Square Business Association, we are included in the Harvard community at Harvard Square and a member of the Harvard Faculty Club. We are also a member of AACSB International, which places us in the same elite group with the best educational institutions and business schools in the world.

The Leaders Excellence Certificate Courses℠ are an approved and registered service mark by the Commonwealth of Massachusetts, classified under education class 41.

 

 

What Self-Reflective Question to Ask Yourself on Interpersonal Skills?

Think of the social situation that gives you the most stress. This situation can be within an employment, community, family or recreational setting. Example: introducing one’s self to strangers.

The Situation that gives you the most stress?

What aspect of this situation do you find most stressful? Why?

What do you think are the interpersonal skills needed in order to successfully navigate this situation?

 

What is the Key to Interpersonal Skills?

The skill of influencing others is a valuable asset to have; it can help us sell products and ideas, convince people and institutions to assist us, and even get the world to change! After all, while we don’t have the power to control other people, we can always do our best to persuade them.

Seeing the Other Side

The first step in influencing other people is entering their world. This means setting aside your own point of view, and looking at the situation from another person’s perspective.  Remember, each person is unique, and consequently sees the world differently. You can’t always assume that what’s clear to you is clear to the people you are talking to. 

In short, you have to be able to answer this question for them: “what’s in it for me?”

Seeing the other side involves knowing what is important to the other person(s): their values, interests, and preferences. Do they have strong feelings against what you are pitching to them?  What would it take to for them to get over their resistance? What are their characteristics, personality traits, social status, or professions that can you use in order to make your point more convincing?

Research, active listening, and keen observation can help you in “seeing the other side.”

 

How Do I Register for the Interpersonal Skills Course?

To register for the Interpersonal Skills course, please complete the registration form below by scrolling down to find this course on the list. You will be forwarded to our payment page after you have submitted your information.

The cost for this course is $65 and is available for enrollment all year around with rolling admission. If you sign up for 2 courses at the same time the cost is $120 and $175 for 3 courses. Once we receive your registration and payment, you will be enrolled in the course(s) on the next business day with access for 5 days to the learning management system. As the courses are delivered 100% online, it is open to business professionals globally. The completion time for each course is 2-3 hours of study.

Please feel free to contact us if you need any further information at info@LeadersExcellence.com.

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