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Negotiation Skills Course

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills online course will give you a sense of understanding your opponent and have the confidence to not settle for less than you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

 

Negotiation Skills is a course in the Leaders Excellence Professional Certificate℠ programs >>

 

 

Video teaching note on Negotiation Skills by Leaders Excellence:

 

 

What are the Course Objectives for Negotiation Skills?

Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for this course.

By the end of this course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

 

How Does the Negotiation Skills Course Work?

This online course on Negotiation Skills are completed via our easy-to-use, cloud-based learning management system. It consist of an introductory video, 12 online modules, an eBook and quick reference sheet. You can complete the course successfully without using the eBooks or quick reference sheets. If you decide to read the eBook, you should expect to use more than the designated time for the course. You can log in to the learning management system from anywhere, making learning self-directed and available 24/7 using any computer or smartphone. The Negotiation Skills course is part of the Leaders Excellence Professional Certificate℠ programs.

 

Do I Need to Speak English Fluently in Order to Complete the Negotiation Skills Course?

English doesn’t have to be your first language in order to complete the course on Negotiation Skills. However, you must understand English in order to complete the coursework. If English is not your first language, you should expect to take more than the designated time to complete this course.

 

What Self-Reflective Questions to Ask Yourself on Negotiation Skills?

What do you think are the characteristics of a successful negotiator?

I believe that my negotiation skills are effective in the following areas?

These skills are measurable in the following ways?

 

What is the Key to Negotiation Skills?

Key skills include:

  • Effective speaking 
  • Effective listening 
  • A sense of humor
  • A positive attitude
  • Respect
  • Self-confidence
  • Emotional intelligence
  • Persistence
  • Patience
  • Creativity

Without the above factors, negotiations will be difficult if not impossible. The necessity for negotiation arises because neither party will be able to get everything they want. Knowing that there must be concessions, each party in the negotiation is required to adopt an attitude of understanding that they must get the best deal possible in a way which is acceptable to the other party. The importance of effective speaking and listening is clear; it is necessary to establish what you are looking for and what you are prepared to accept, while understanding what the other parties will be happy with.

A sense of humor and a positive attitude are essential because they allow for a sense of give and take. Negotiations can become fraught, and having the ability to see the other side’s point of view while being sanguine with regard to what you can achieve will be essential. Of course you will want as much as you can get – but the other side needs to achieve what they can, too. Seriously uneven negotiations will simply lead to further problems along the line. An atmosphere of respect is essential. If you do not make concessions while demanding them from your counterpart, it makes for a negotiation which will end in dissatisfaction.

However important a sense of understanding for your “opponent” may be, it is also necessary to have the confidence to not settle for less than you feel is fair. Good negotiators understand the importance of balance. Yes, you will have to make concessions, but the point of making concessions is to secure what you can get – so you need to pay attention to your bottom line and ensure you are not beaten down to a minimum. Knowing what is realistic, and ensuring that you can get the best deal, relies on being ready to insist upon something that the other side may not be willing to give initially. Emotional intelligence, persistence, patience, and creativity can all play a part here.

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