Few people are actually born to leadership. Most people have to learn how to become good leaders. One important aspect of good leadership is knowing what you are trying to lead others to. This involves careful consideration beforehand.
Begin with the End in Mind
Having a plan means that you know what the end result should look like. This can apply to your work environment, the culture, or what you expect from your employees. By having clear idea of what you want from your employees and what you want from yourself, you put yourself in a better position to plan how to meet your goals.
Setting Goals
In addition to company-wide goals, each leader of a team should have specific goals for their team that complement the company’s goals. These goals can inform how you make policy and what kind of team culture you foster. If you have ever been involved in meetings or team building exercises that have seemed to be fun but ultimately pointless or a waste of time, you can understand the need to have clear goals to strive for. Then activities such as meetings, exercises, or other activities assume a greater importance.
Determining Values Setting goals for yourself, your team, and in some cases your company are important aspects of developing a plan for your leadership. However, on another level, these goals are actually not as big picture as you can get. To really understand how you can lead others, you must account for your own values and the company’s values as well. When you have a good grasp on what is important to you, this can clarify when to stand your ground and when to relent when you disagree with others, which is a position you will find yourself in often as a leader.
A Mission Statement
Imagine you are somehow able to listen in at your funeral. What will everyone say about you? What would you like to be said about you? Now that you have taken the time to identify some specific goals and some core values, the next step is to write out a mission statement. Think of the mission statement as a kind of personal constitution. Just as the US government uses the US Constitution as a guide toward decision making, this mission statement can help to serve as your guide. This can be your own personal mission statement, but it is also helpful to work out a mission statement with your team. However, the most important step in making these mission statements is that you have identified what you truly value and understand why you have set the goals that you have set, both for your team and for yourself.
Whether you prefer an authoritative leadership style, a lenient one, or something in between, one factor that can truly enhance your effectiveness in leadership is to see yourself as serving the needs of your employees even as you serve the needs of your company or organization. Often these two sets of needs will coincide. The needs of your employees are the needs of a well-run organization as well. When they do contradict, seeing yourself as a kind of servant to your employees can help you to better weigh your priorities in both the long and short terms.
Top-down Hierarchies
The traditional form of hierarchy in business organizations is known as a top-down or vertical structure. This means that you have a clear ranking from CEO to mail-room clerk, and everyone understands their place. This structure has both advantages and disadvantages. If you are a leader in this type of organization, it is helpful to understand what those advantages and disadvantages are in order to better serve the needs of your employees.
A Lateral Perspective
An alternative to the tradition vertical organizational structure is known as a lateral or horizontal structure. In this structure, the different departments are administered by project managers who report to an upper management and serve as a conduit between the team and the administrators.
Know Your Employees
Regardless of which organizational structure you employ, to lead effectively it helps to know your employees on a personal and professional level. Obviously, with larger corporations, the former is more difficult than the latter, but taking the time to get to know your employees as people can help inform your decision making in ways that not only affect employee morale but also help in crafting more effective approaches. If you understand what it is like to work on the front lines, you can better address problems in such a way that does not create additional problems. Keeping abreast of what goes on in your employees’ lives can also help you in addressing each person as an individual.
Genuine Empathy and the Power to Lead
Brian Browne Walker’s commentary on the I Ching offers some excellent advice about leadership: “Gentleness and understanding create in others an unconscious willingness to be led.” When you can genuinely understand where your employees are coming from, you are able to know exactly what to do or say to get the best results from them. This requires developing your own capacity for empathy.
When the day is done and the employees have gone home, where does that leave you – the servant leader? While it is important to take care of your employees and help them grow to succeed, you cannot forget to help yourself grow and pay attention to what you want to gain or achieve. A servant leader has to have a desire to serve not only others, but themselves.
Keep a Journal
It may sound elementary, but keeping a journal of your goals, desires, progress and even current projects can not only be therapeutic, but can help you keep track of where you’ve been, where you are at now, and what you want to reach in the future. It can be a great tool for tracking different ideas, opinions or general feelings during training or working with employees. Don’t be afraid to record any problems or frustrations you may be facing because the goal is to obtain honest self-reflection. Make notes of areas you are doing well in and identify areas in which you think need more work. While you may be training and teaching others, don’t forget to take the time to note your own challenges and achievements.
Identify Your Strengths and Weaknesses
You spend all day evaluating your employees and future leaders to determine their strengths and skills and what areas they need more help with. But have you ever stopped to evaluate yourself? As a servant leader, it is important for you to identify your own strengths and weaknesses. Of course you have common leadership traits, but what other strengths do you bring to the table? On the other hand, what are your weaknesses that you need to address? What areas do you need to request help with? A good tool for this exercise is a simple written evaluation of yourself, but you can also use formal job assessments that identify job strengths and weaknesses, and of course a one-on-one conversation with a colleague can be a real eye opener.
The goal of this exercise is to be honest with ourselves. We cannot gain knowledge or seek help if we do not identify that there is a problem. If there is an area we excel in and identify as a strength, don’t be afraid to ‘hone’ those skills and share them with others.
Identify Your Needs
A servant leader has the desire to serve their employees and help them in their areas of need. But a leader cannot forget to identify their own needs as well. Sometimes we have to admit when we are in need of something and not be afraid to seek help. You may be a leader, but you are not invincible. Maybe you need more help developing training courses? Maybe you need more help learning computer programs? Or maybe you just need help getting the office organized or in order. Some needs may be more personal, such as a need for personal growth or a need for some time to yourself. Whatever your need turns out to be, it is important to not bury them inside and try to solve them all yourself. Don’t be afraid to reach out to others and request help with meeting your own needs.
Creating Your Own Goals
As a leader, one of the first exercises you stress to employees is to establish goals for them to work toward. This practice is the same for you. When you begin a new segment at work, whether it is training a group of leaders or creating a new team to work with, you should take the time to create goals of your own to work on. Periodically check in on these goals to see if you are moving on the right path or identify areas you still need to work toward. Don’t be afraid to create long term goals as well that may take more time to accomplish. When you finish, determine if you can achieve these goals on your own or if you will need help from an outside source to do so. Don’t be afraid to reach out to others for help achieving your own goals and desires.
Motivation is an important tool to use in the workplace because it keeps employees uplifted and inspired to keep moving forward. But every employee responds to different methods of motivations, so the leader must be able to know what makes their employees tick and what works for them. Employees work best in an environment where their feel their leader is behind them and gives them a good reason to do great work.
Make it Challenging
It can be difficult for a leader to make the workplace a challenge because they may not be aware of what their employees can handle at one time. But a servant leader should be aware of the term ‘grow or go’ that is often used in the workplace. ‘Grow and go’ is a concept that means if a team leader or other management does not challenge the employee or make a stimulating workplace (i.e. ‘grow’), the employee may ‘go’ elsewhere. This could mean they leave the company entirely, or it can refer to their sense of confidence and willingness to work. A servant leader can help keep the workplace interesting by helping the employee grow in their own area, as well as others, by allowing them to expand their job duties or take on additional projects. Never feel threatened by those that want to take on more, but welcome the challenge they seek in new opportunities.
Provide Resources
Sometimes the simplest form of motivation is ensuring the employee has everything they need to succeed. This can refer to physical resources, such as supplies, team members or training materials. Resources can also include personal support, such as encouragement and feedback. After all, employees cannot do their job right if they do not have all the resources that they need. As a leader, let your team know that you are a valuable resource they can use, especially if they need something they cannot acquire on their own.
Ask for Employee Input
Sometimes a leader can struggle with finding ways to motivate their employees, but the simple solution is to just ask the employees what they want. Seek out the employee’s input on various topics, such as how they like to be rewarded, what drives them to do better, or simply ask what their leader can do to make their job easier. Most employees are eager to share what make them happy and will feel valued while giving their thoughts and opinions. Now that the leader knows what makes their employees happy and productive, they can use the information to find better ways of keeping them motivated.
Offer Incentives
Bonus and incentive programs are a popular motivation tool for many employees. Incentives can come in many forms, such as monetary bonuses, gifts, special titles or even manager recognition. Some employees may not respond to certain types of incentives, so a leader should recognize different forms of incentives and know which ones are best for their team. It is important to know the difference between an incentive and a bribe for good work. Employees want to feel rewarded for the work they have not – not like they are being coerced with a small gift to work harder.
This post is from January’s topic on Servant Leadership, which is also a course on our Mini-MBA program online from Harvard Square.
There are many qualities and characteristics that define a servant leader, including good listening skills, empathy, power of persuasion and great communication skills. Although a servant leader may develop or follow different leadership styles, they must all possess some of these main qualities and characteristics in order to become a great servant leader to their employees.
Listening Skills
Great listening skills can be an important tool in any position. Leaders must be able to listen to their employees and actually hear what they are saying and what they are needing. Active listening is a common tool used in improving listening skills because it involves listening without distractions and then periodically repeating back what is heard for clarification. Good listening skills also include being able to remove distractions, never interrupting while someone is speaking, and paying attention to non-verbal communication, such as body language, tone and gestures. A servant leader knows that improving their listening skills can improve communication with employees, which in turn can lead to better professional relationships.
Persuasive Powers
Some leaders confuse power and authority with the ability of persuasion. But persuasion is a powerful tool that can be used without, well, power. Persuasion is the art of using your knowledge and expertise in order to enlighten and encourage others. It does not use force or backhanded coercion. A servant leader can use persuasion to build unity among the team and conformity when making big decisions. Of course persuasion should always be back by facts and research, so a servant leader should never use persuasion that is based on false information or personal choices. Persuasion builds trust, so leaders must learn to use it effectively.
Recognizes Opportunities
Sometimes when a leader recognizes an opportunity for growth and expansion, it is often referred to as foresight. Generally, a servant leader can recognize an employee’s potential or certain skill set and can see an opportunity for them to set a goal or complete a task. Sometimes the leader can simply observe how an employee works and find a good fit for them. Communicating with each employee allows the leader to get to know each employee and build a personal relationship with them. Other times, simple work evaluations can be done in which the leader takes notes about the employee and creates an outcome from their findings. Whatever tools the leader uses, it is always important to listen to their intuition as well and always keep their eyes open.
Relates to Employees
Being able to relate to an employee is similar to being able to be empathetic, but requires a little more emotional involvement. A leader should be able to relate to an employee by remembering how they got to the position they are in and what leader helped them along the way. Leaders can relate to their employees because they used to be one. When employees need help, or struggle with a task, their leader should be able to relate to their sense of need, rather than criticize or judge them for it. When it’s time to delegate tasks, ensure that you are assigning duties and not barking orders or demands. Allow the employee to work on their own as much as possible and let them work on their own confidence level. In the end, employees will feel closer to your equal and less like just another one of your employees.
Goals can be inspiring, but that inspiration can fade in the reality of everyday life. In order to achieve your goals, it is important that you find ways to motivate yourself. You cannot constantly rely on external motivation. Implementing different methods of motivation such as remembering peak moments, writing down goals and gamification will help keep you stay focused and positive as you work towards your goals.
Remember Peak Moments
Positive memories are powerful motivators. Remembering peak moments creates the sense of achievement and encourages us to seek out that same feeling again. Peak moments are not relegated to work accomplishments. They are any strong memories that create positive feelings. For example, completing a marathon may be a peak moment. Getting married or having a child can also be peak moments. Looking back over your peak moments will show you how much you already have, and how far you have already come. They will encourage and motivate you to keep moving forward and reach your goals.
Write Down Your Goals Knowing your goals is not enough to keep you motivated; you have to write them down. Writing down goals creates a visual reminder of where you are going. When you are writing down your goals, remember to:
Use the present tense or the present perfect tense: This will help you visualize reaching your goals.
Use “I” statements: An “I” statement reinforces that they are personal goals. They are your responsibility.
Use Gamification
Gamification uses the process of game dynamics to blend intrinsic and extrinsic motivation. Unlike online games that can become obstacles to productivity, gamification will actually help you achieve your goals. This system allows you to earn points towards rewards by accomplishing tasks. The points you earn provide incentives to complete more tasks and earn more rewards. You can create your own life game by taking a few steps.
Create Your Own Game:
Identify tasks: List the tasks/chores that you need to accomplish.
Assign points: Assign a number of points to each task. Tasks that you typically avoid should be given more points to provide greater incentive.
Assign rewards: Determine how many points are necessary to earn each reward. Higher point counts should be given to rewards that are more valuable. For example, an outing to a coffee shop could be 20 points, while purchasing game, book, etc., could be 120 points. The rewards will depend on what motivates you.
Keep score: Find a method to keep track of your points that works for you. You could use a spreadsheet or list them in an app on your phone.
You will probably have to adjust your game to find the most motivating rewards system. Once you have made the necessary adjustments, you will have fun reaching your goals.
Track Your Progress
Tracking your progress will help you see your accomplishments and which areas require more effort. Additionally, seeing the improvements that you make will motivate you to continue your hard work. Over time, you should see yourself consistently reaching more of your daily goals. There are different ways to track progress. You may choose to do it by hand, use a spreadsheet, or use an online tool such as Joe’s Charts. No matter the format you use, charting requires you to complete a list of daily goals. At the end of each day, you check off the goals that you accomplished. Do not expect to always reach all of your goals. The purpose of tracking progress is to show you the areas need more of your focus.
You need goals to get things done. However, not every goal is effective. The way that you word your goals will determine whether or not you reach them. When establishing goals, it is important to remember the Four P’s of goal setting. They need to be positive, personal, possible, and prioritized.
They Need to Be Positive
When you are creating goals, remember to make sure that they are positive. This means that you focus on what you want to achieve rather than what you want to avoid. For example, you would write, “I will achieve a promotion.” rather than “I will no longer work at this horrible job.” Staying focused on the positive will help improve your outlook and remove any negativity. This, in turn, will improve your chances for success. Reaching your goals will automatically help you avoid your present circumstances. When creating positive goals, remember to be as specific as possible.
They Need to Be Personal
When creating goals, they need to reflect your dreams and desires. Goals that are not personal are ineffective. Your goals should be about you and only you. For example, “My boss will appreciate me.” is an ineffective goal because it is not about you. It is possible to be a wonderful employee and still be unappreciated. A better goal would be, “I will find a supervisory position where I am appreciated for my talent.” If your goals are not personal, you will never achieve them. Making goals personal places the burden of responsibility on you, but it also means that other people do not determine when you reach your goals.
They Need to Be Possible
When creating goals, you need to make sure that they are possible. When you set impossible goals, you set yourself up for failure and disappointment. Creating possible goals demands that you be honest with yourself. Some goals may require continued education or experience to achieve while others will remain out of reach. For example, it is not possible for someone to become a famous singer without any talent whatsoever. You need to assess your talents and determine what you can achieve with hard work and what will be impossible for you to accomplish. Once you have determined which goals are possible for you to achieve, success will be within reach.
They Need to Be Prioritized
Brainstorming goals can become overwhelming. You will probably have more goals than you can handle. This is the time to prioritize your goals. Begin by numerically ranking your goals and choosing the five goals that are the most important to you. Choose these goals based on your passions, and make sure that they cover all areas of your life: professional, health, personal growth, finances, etc. All of your time and energy should be spent working towards these goals.
You should place your other goals on the back burner. It is not possible to focus on 20 goals at the same time. In fact, you should avoid the other goals at all cost. You risk becoming side tracked with less important goals if you continue to entertain them. You will need to reprioritize your goals periodically. For example, you can reprioritize after you achieve one of your top five goals.
This post on the Four P’s of Goal Setting only begins to uncover the depth of insights available on this topic. Our membership offers access to this topic and a wealth of other leadership development resources, tools, and exclusive content to help you grow as a professional and empower your team. Don’t miss out! Become a member today and take your leadership journey to the next level.
The steps outlined in our previous post to set the stage towards consensus-building. When it comes to the actual decision point, it helps that a facilitator knows ways to guide a group towards optimal decision-making. In this post, we will discuss ways to identify options, create a short list, and choose a solution. We will also use a way of deciding not often considered by many, called the multi-option technique.
Identifying the Options
The following are some ways groups can identify options during decision-making. Some of these ways are also the ways of gathering information discussed earlier.
Brainstorm. Brainstorming is the process of coming up with as many ideas as you can in the shortest time possible. It makes use of diversity of personalities in a group, so that one can come up with the widest range of fresh ideas. Quantity of ideas is more important than quality of ideas in the initial stage of brainstorming; you can filter out the bad ones later on with an in-depth review of their pros and cons.
Round Robin. Ask each member of the group to suggest one option for consideration. All members must contribute an idea.
Facilitated SWOT Analysis. Some teams create each option as a group, and they do so by conducting a facilitated analysis of the organization’s strengths, weaknesses, opportunities and threats, as they relate to the problem.
The most import thing about these processes is that they are conducted in a consultative fashion.
Creating a Short List
There are many criteria a facilitator use to help a group create a shortlist. The following are just some of these ways:
Costs and benefits. An ideal solution is one that has the least costs and most benefits.
Disagreeing parties’ interests. An ideal solution has factored in the impact on all parties concerned and has made adjustments accordingly.
Foresight. An ideal solution doesn’t have just short-term gains bit long term ones as well.
Obstacles. An ideal solution has anticipated all possible obstacles in its implementation and has made plans accordingly.
Values. An ideal solution is one that is consistent with the mission-vision of the organization and or its individual members.
Choosing a Solution
There are many ways a facilitator can guide a group in creating a shortlist. The following are just some of these ways:
Decide on a criterion (or criteria). Ask the group to come up with the criteria to be used to evaluate each option. These criteria could be costs and benefits, consistency with the values of the organization, feasibility, etc. Once criteria are set, the facilitator can guide the group into weighing each option according the criteria.
Survey which options members like. A facilitator can also conduct a quick survey of what each group members like in the list. You can select the solution either by strict consensus or by majority vote.
Survey which options members don’t like. Similarly, a facilitator can ask the group which options from the short list are no-no’s and eliminate them from the list.
Using the Multi-Option Technique
When coming up with solutions to an issue, you are not limited to choosing one best one. You can also pick several solutions to a problem, and follow through on these many solutions simultaneously. This is process called the multi-option technique.
For instance, in addressing a problem about lagging sales, approaches can be related to poor advertising, poor market selection, or a problem in the product itself. A group following the multi-option technique will assign a person or team to follow through on each option. One team can create a better advertising campaign; another team can look for a better market; while another team can improve the product. In succeeding meetings, each team will report their results as separate teams.
The solutions followed through in a multi-option technique are not necessarily complimentary to one another, although groups have the option to follow through on only complimentary ideas. But if the group wants to see two opposing scenarios with different assumptions, they can do so.
How can a facilitator conduct the multi-option technique? The group can brainstorm several options, and the facilitator can help the group select which of the many options they want to pursue further.
The aim of facilitated discussions is to create participatory groups: one where the goal is cooperative rather than competitive decision-making. All members should have equal input in the process, and equal opportunity to voice opposition to an idea or conclusion. In this post, we will briefly discuss the key facilitation skills needed to build consensus.
Encouraging Participation
Consensus is more likely to happen if members feel encouraged to contribute. The following are some of the ways a facilitator can encourage participation in small groups:
Provide preparation guidelines in the meeting agenda. Participants are more likely to contribute, if they feel confident that they have something to add to the discussion. It’s helpful then to send out a meeting invitation with guidelines what to review and study in preparation for the meeting. It is also better if you can also send out guide questions ahead of time.
Before starting a group meeting, check on everyone’s comfort level. Some people are at ease being in meetings; others have difficulty. There are also situational factors, such as an uncomfortable seat or a poorly ventilated room, which can hamper group participation. Inquiring if group members are comfortable before starting a meeting can help a facilitator establish rapport with the group, and address hindrances to group participation.
State at the start of the meeting that members’ participation is not just welcome, but is integral to the process. Sometimes, all it takes is for the facilitator to explicitly say that members are allowed and encouraged to participate for the discussion to be a lively one. These guidelines can be made part of the orientation process.
Acknowledge responses. Show that you have heard and understood a contribution. You can do this in non-verbal and verbal ways. Non-verbal ways include eye contact, nodding, and leaning forward towards the speaker. Verbal ways include praising (“I’m glad you brought that up.”, “That’s a good point.”), clarifying (If I may reiterate what you just said, you suggested that, is this correct?), and requesting for more information (“Tell us more.”, “Please go on.”).
Avoid discounting responses. Similar, make sure that you’re careful not to give a response that might be interpreted as devaluing a contribution, or even ignoring it. Examples of discounting responses are “That was said already.”, “That’s irrelevant.”, “That’s it?, Is there anything else?”
Solicit group members’ responses. You can encourage participation by directly asking everyone their opinion on a subject matter. Example: “Can I get everyone’s opinion about this proposal?” or “Let’s share all our ideas. We won’t react until we’ve heard them all.”
Build on responses. A good way to encourage participation is to integrate each member’s response with that of other members or with the whole group. Similarities and differences are surfaced, and the way each point relates to another is verbalized. This way, the discussion is moving and the individual contributions are seen as relevant to the whole.
Now we get to the nuts and bolts of leadership. The definitive leadership style research comes from Paul Hersey and Kenneth Blanchard, which they expressed in their Situational Leadership Model. The Hersey-Blanchard model addresses the key to practical leadership development: the attributes and styles of the followers.
Not everyone is on the same intellectual, maturity, compliance, or motivational level.To be a great leader, one must take into account that different people have different motivations. Communications experts consider it critical to tailor your message to your “target audience.” It is the followers that you want to motivate and influence and you cannot do that if you don’t know whom you are trying to motivate or influence.
What are the different styles of Situational Leadership?
The Situational Leadership model addresses four types of leadership styles, based on the follower:
Telling
Selling
Participating
Delegating
Situational Leadership: Telling
Telling is the lowest level of leadership style. Most new employees require direct instructions, so leaders utilize the “Telling” or “Directing” style. The follower, characterized by low competence and high commitment, may struggle to comply and may experience feelings of insecurity.
The leader must focus highly on tasks, rather than a relationship with the employee, as a relationship does not yet exist.
When an employee can’t do the job because they are unknowledgeable, the leader must spend much more time working with the employee, offering clear instructions and regular follow up. The leader must be encouraging and motivational, offering praise for positive results and correction for less than positive results. The idea is to motivate the follower to rise to the next level of ability.
This is a very leader-driven stage.
Situational Leadership: Selling
Selling addresses the follower who has developed some competence with an improved commitment. The follower, although not yet convinced, remains open to becoming cooperative and motivated.
The leader must still focus highly on tasks and this still requires much of the leader’s time, but the focus now also includes developing a relationship with the employee. Hence by Continuing to build upon the trust that has begun to develop and the demonstrated encouragement. The leader must spend more time listening and offering advice, scheduling the follower for additional training if the situation requires it.
The goal is to engage the follower so they can develop to the next level. There is less “telling” and more “suggesting” which leads to more encouragement, acting as a coach. It is recognition that they have progressed and motivates them to progress even further.
This is a very leader-driven stage.
Situational Leadership: Participating
Participating addresses the follower who is now competent at the job, but remains somewhat inconsistent and is not yet fully committed. The follower may be uncooperative or perform as little work as possible, despite their competence with the tasks
The leader must participate with and support the follower. The leader no longer needs to give detailed instructions and follow up as often, but does need to continue working with the follower to ensure the work is being done at the level required.
The follower is now highly competent, but is not yet convinced in his or her ability or not fully committed to do their best and excel. Hence, The leader must now focus less on the tasks assigned and more on the relationship between the follower, the leader, and the group.
This is a very follower-driven, relationship-focused stage.
Situational Leadership: Delegating
Delegating is the ultimate goal: a follower who feels fully empowered and competent enough to take the ball and run with it, with minimal supervision. The follower is highly competent, highly committed, motivated, and empowered.
Lastly, The leader can now delegate tasks to the follower and observe with minimal follow up, knowing that acceptable or even excellent results will be achieved. There is a low focus on tasks and a low focus on relationships. While it’s unnecessary to compliment the follower on every task, it’s important to provide continued praise for outstanding performance as appropriate.
This is a very follower-driven stage.
This post on Situational Leadership only begins to uncover the depth of insights available on this topic. Our membership offers access to this topic and a wealth of other leadership development resources, tools, and exclusive content to help you grow as a professional and empower your team. Don’t miss out! Become a member today and take your leadership journey to the next level.
It’s hard to feel happy at work when we focus on the negative. Making the small shift to accentuate the positive can go a long way toward greater happiness at work. Finding ways to focus on the positive aspects of your life, your job, and your workplace, even when negative things happen, can foster your workplace happiness. Positive thinking is in many ways a choice – when we choose to see the positive rather than the negative, it attracts positive experiences to us.
Use a Daily Affirmation
One way to start your day off on a positive note, and to focus on positivity throughout the day, is to use a daily affirmation. Affirmations are simple, positive statements that you repeat throughout the day, either mentally or out loud. A simple affirmation could be, “Today is going to be a great day.” You can write your own affirmations, or use affirmations written by others – there are many books and websites that offer up daily affirmations. You might use the same affirmation each day, or choose a new affirmation every morning, once a week, or once a month. An affirmation gives you something to focus on when you are tempted to drift into negative thinking or you are faced with other people’s negative attitudes. Some people find it helpful to print out or write their affirmation and keep it somewhere visible. There are also beautiful pieces of art with affirmations available, if you choose to put your affirmation in your office.
Surround Yourself with Positive People
One way to stay positive is to surround yourself with positive people. While you may have to interact with people who are less than positive in order to accomplish tasks at work, you can choose to surround yourself with positive people whenever possible. Choose to interact with coworkers and colleagues who have a positive outlook. When you put together your support team, choose people who have a consistently positive outlook. This doesn’t mean choosing people who will never tell you hard truths or who never have a bad day, but it does mean choosing people who attempt to find the positive in even difficult situations, who act with compassion, and who seek to lift others up rather than bring them down.
Limit Your Negative Interactions
Another way to keep yourself focused on the positive at work is to limit your negative interactions. There will be times when you will have to interact with negative people, but it is important to limit these interactions if at all possible. Avoiding office gossip is another way to limit negative interactions. Once you have a list of positive people to surround yourself with, seek them out instead of engaging in negative interactions. It can be tempting to vent or join in when others complain, but this can bring negativity into your day. It’s understandable to want to vent frustrations, but if possible you should find a way to turn this into a positive interactions. If there are people in your workplace that are consistently negative and with whom you do not have to interact, keep your interactions with them professional and pleasant, but brief. Another way to limit negative interactions is to be aware of the type of media you consume – we can’t avoid bad news and negative images totally, but being sure to also feed your mind positive images is key to staying positive and happy.
Build Friendships
Building friendships at work also helps keep you focused on the positive. Having strong friendships at work gives you a built in support network. When you choose positive people to build friendships with, it is easier to avoid negative interactions and choose positive ones instead. The time you spend socializing with colleagues helps to lay the groundwork for work friendships. Seek out colleagues and coworkers who share your interests, who make you smile or laugh, or who appear to share your goals and values. Collaborate with these people when possible, and seek to spend time with them that is not focused on work.
Do One Thing Every Day That You Love and Enjoy
Taking time each day to do one thing you love and enjoy goes a long way toward fostering happiness. Whether you do yoga in the morning, drink a cup of your favorite tea, visit a funny website, or engage in a rewarding hobby, finding something you love and making time to do it is key to your well-being. It is not even necessary to do the thing you love in the context of work – just knowing it will be part of your day fosters happiness. When we don’t take time to do things we love, our lives become a series of obligations. Taking time to engage in something you love and enjoy activates parts of your brain associated with joy and pleasure, and this fosters an overall sense of mental and emotional well-being.
Seek to Make Positive Changes
Happiness is a process. Even when we decide to choose happiness, it won’t happen overnight. Seek to continuously make positive changes in your life, and you will find your happiness growing. Whether it’s implementing the suggestions from this post such as doing something you love each day or limiting your interactions with negative people, every step you take towards a more positive life leads to greater happiness. Adopt a continuous improvement mindset and constantly look for ways in which you can make positive changes. Also reward yourself for making changes.
Evolution of Leadership- “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader!” John Quincy Adams
As long as there have been leaders, there have been those who tried to determine how and why they were successful. When we talk about The Evolution of Leadership, Leadership itself has not evolved, but our understanding of it has. It is important to understand why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style fits your personality best. Everyone has leadership potential within them, but understanding these concepts will help you maximize your leadership ability. Welcome to the evolution of leadership.
Defining Leadership
Before we dive into The Evolution of Leadership, It is important to define leadership first. Simply speaking, “leadership” is defined as “the ability to lead.” Unfortunately, this is not very helpful. A better definition comes from the BNET online Business Dictionary: “The capacity to establish direction and to influence and align others toward a common goal, motivating and committing them to action and making them responsible for their performance.” Although this is more descriptive, it is not substantial. It does not tell us what leadership actually is, but rather what it does.
Characteristics of a Leader
The mark of a true leader is not a position or title held, but it is how many people are willing to follow them. Santa Clara University and the Tom Peters group outline the following leadership characteristics:
Honest
Competent
Forward-looking
Inspiring
Intelligent
Fair-minded
Broad-minded
Courageous
Straightforward
Imaginative
The United States Army offers 11 Leadership Principles:
Be tactically and technically proficient
Know yourself and seek self-improvement
Know your soldiers and look out for their welfare
Keep your soldiers informed
Set the example
Ensure the task is understood, supervised, and accomplished
Train your soldiers as a team
Make sound and timely decisions
Develop a sense of responsibility in your subordinates
Employ your unit in accordance with its capabilities
Seek responsibility and take responsibility for your actions
You will notice that none of the above actually tells you how to lead in a practical manner. They don’t address what to do or say in any given situation. That is because there is no real formula to being a leader. Leadership must come from within and it is based on your personality.
A Brief History of Leadership
Evolution of Leadership- Historical Leaders:
Throughout the centuries, there have been leaders. We are social animals who bond together, but we look for order against the chaos of life. Society looks to organize itself to accomplish tasks that individuals cannot perform individually. As a result, someone inevitably ends up in charge.
The evolution of leadership gave rise to different types of leaders. Leaders in the past have generally belonged to one of three categories: Political, Military, or Religious.
Political: Around 1790 B.C., Babylonian ruler Hammurabi created the codified laws, which unified his empire in what was seen as a fair order as all people were subject to the same rules.
Military: Sun Tzu was a military general in China from 500 B.C. He wrote The Art of War, and although he was a great military leader, his book is actually about how to not use armies except as a last resort, focusing more on wise political policies and strategies to prevent war.
Religious: It may be said that religious leaders have had the greatest impact on their societies, with results that last for centuries.
Evolution of Leadership- Modern Leaders:
With the rise of the Industrial Revolution, We have also seen an Evolution of Leadership, a new kind of leader emerged: Economic. The so-called Captains of Industry found they could build an empire based on modern technology instead of swords. Oil barons, railroad magnates, and factory owners amassed large fortunes without relying on armies; often, this occurred at the expense of the people they employed. This situation prompted the emergence of union leaders and various movements aimed at promoting justice where perceived abuses existed.
The Industrial Revolution also increased the number of Scientific Leaders, as scientists now had easy access to a wide range of new materials for their work. Psychiatry and Psychology came into prominence with studies on the workplace, in regards to improving productivity and the effect on the workforce.
Studies have shown consistently that workers are more productive when they are in a “positive work environment.” The attitude and influence of the boss is a major factor in this productivity. If employees feel they are listened to, respected, and treated fairly, they are happier in their work and perform better than those who feel they are disrespected and unappreciated. Which kind of work environment would you prefer?
Three Theories of Leadership
The Great Man Theory:
The Great Man Theory was abandoned in favor of the theories of behavioral science. It’s easy to be inspired by stories of great men and women who did great things in their lives. Alexander the Great conquered the known world. Genghis Khan then ravaged most of it. Abraham Lincoln freed the slaves. Harriet Tubman saved hundreds from slavery in the Underground Railroad. Mother Theresa aided and comforted thousands in Calcutta who were abandoned by society. Theory goes that these people did great things because they were simply great people determined by fate and fulfilling their destiny.
The Trait Theory:
Generally, People often say, “Great leaders are born, not made.” Trait Theory takes this saying literally. If you have the ability to lead, you were born with it, with no way to learn those skills. This theory expands on the Great Man Theory by defining what makes great leaders “great.”
Today, we recognize that true leadership seems to come from a combination of both theories and a wide variety of other leadership qualities. Everyone has some ability in at least one or more of these areas. Consequently, This means that under the right circumstances, anyone can rise to a leadership role and be successful based on the leadership style that best matches their personality if they know how to use that ability to properly address the situation at hand. Other leadership skills can indeed be learned, developed, and mastered.
Transformational Leadership:
In 1978, James MacGregor Burns introduced the idea of transformational leadership as he researched political leaders. Burns theorized that “transformational leadership” is a process where leaders interact with their followers and inspire each other to advance together. Moreover, His characteristics and behaviors demonstrated the differences between “management” and “leadership.” The leadership style and abilities of the leader transform both people and organizations, as the leader conveys a vision and guides the transformation.
Bernard M. Bass, in 1985, added to Burns’ transformational leadership theory by shifting the focus to the followers. It is not the individual traits and vision of the leader that matter as much as it is their ability to influence the feelings, attitudes, and commitment of their followers. As mentioned before in productivity studies, when followers believe they can trust a leader (or even better, when they admire a leader who can inspire loyalty and respect), they exceed their original expectations and do so willingly. Consequently, productivity and unity increase resulting in a charismatic, motivational leader transforming the followers.
This post on The Evolution of Leadership only begins to uncover the depth of insights available on this topic. Our membership offers access to this topic and a wealth of other leadership development resources, tools, and exclusive content to help you grow as a professional and empower your team. Don’t miss out! Become a member today and take your leadership journey to the next level.
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